Program Coordinator - Miriam House, Catholic Charities, Norwalk

The Program Coordinator leads the effective and efficient delivery of ministry services to Miriam house guests in support of the Catholic Charities' purpose, mission, and core values. Through consistent training, the coordinator ensures that Residential Specialists and the Community Health Worker understand their specific work responsibilities, priorities, and purpose within the organization.

Essential Responsibilities

• Provides leadership to ministry personnel through daily communication, ongoing performance feedback, information sharing, ongoing training, development, and hands-on leadership.
• The Program Coordinator is a key contributor in ministry planning, budgeting, goal setting, and grant application input.
• Establishes and maintains community connections in support of ministry objectives.
• Participates in community forums, workshops, and meetings impacting ministry services.
• Shares timely communication of ministry events, volunteer activities, and client transformation stories with the Program Director.
• Responsible for overall leadership of the operations and activities of the Community Emergency Services ministry, which delivers crisis navigation services, financial assistance for basic needs, financial literacy, and case management services to include, but are not limited to, information and referrals, client intake and assessment, 1-1 financial counseling/workshops, ongoing case management, and, if desired by clients, offers spiritual engagement.
• Works with local employers and community partners to expand opportunities for individuals.
• Conducts periodic home visits with clients along with the Community Health Worker.
• Responsible for ensuring client case documentation is timely and complete and adheres to federal, state, and local regulations.
• Seeks out collaboration opportunities with relevant community partners.
• Performs other related duties, as assigned by the supervisor.

Candidates for the position must possess:

• Bachelor's degree from an accredited college or university in Business, Social Work, Psychology, Healthcare, or a similar field.
• Three years of relevant work experience; supervisory experience is preferred.
• Maintain a current driver's license and the ability to travel within the Diocese of Toledo.
• Computer-savvy and proficient with Microsoft Excel, Word, and PowerPoint.
• Ability to work flexible hours; some evening and weekend hours may be necessary.
• Successful BCI/FBI background check, prior to employment, and every 5 years.

For more information, please go here.

Qualified candidates please submit cover letter, resume, and salary expectations to: humanresources@toledodiocese.org

(Posted April 15, 2026)

Case Manager - Catholic Charities, Mansfield

Summary/Objective:

The Case Manager is responsible for helping stabilize families and individuals in crisis by providing resources and support to educate, empower, and encourage them in a safe, predictable environment. They will work directly with clients to develop and implement an individual service plan, based on their specific needs. May be required to obtain Community Health Worker certification and maintain caseload upon receiving same.

Essential Functions:

• The case manager will conduct an initial assessment of the client's needs, coordinate services, empower individuals and families to overcome barriers to achieving personal and professional goals, and develop strategies to address them.
• Works closely with the clients to provide ongoing help in navigating available services and resources to meet their needs and offers appropriate referrals. Maintain regular contact with clients to track progress, adjust plans, and provide ongoing support. Acts as an advocate for client needs in the community.
• Assist clients in developing and working toward personal goals to help them gain independence. These goals may include creating a budget, searching for a job, job preparedness, completing an education, attending life skills workshops/training, maintaining healthy relationships, or seeking spiritual growth.
• Connect clients with community resources, including housing, healthcare, mental health services, employment programs, and benefits assistance.
• Keep accurate case files, record client interactions, and report outcomes to supervisors in accordance with program and related funding requirements. Case files must be kept current and well-organized.
• Enters client data in applicable client tracking databases and tracks and reports appropriate data for monthly statistics, grants, and other reporting needs.
• Assists the Program Coordinator in maintaining client statistics and completing activity reports.
• Teach life skills, mentor clients, and advocate for client needs within the community or with partner organizations. The program might require periodic home visits. Each location may have additional specific responsibilities within local case management services.
• Performs other related duties, as assigned by the supervisor.

Qualifications:

• Bachelor's degree from an accredited college or university, in Social Work, Psychology, or Sociology, with 1-3 years of relevant work experience in social services, case management, or working with vulnerable populations is highly valued
• Proficiency with Microsoft Excel and Word, and knowledge of local community resources.
• Maintain a current driver's license, with the ability to travel within the Diocese of Toledo.
• Successful BCI/FBI background check, prior to employment, and every 5 years.

For more information, please go here.

Qualified candidates please submit cover letter, resume, and salary expectations to: humanresources@toledodiocese.org.

(Posted March 6, 2026)

Residential Specialist - Miriam House-Norwalk

Catholic Charities–Diocese of Toledo is seeking one full-time and one part-time Residential Specialist for Miriam House, a transitional housing facility offering safe and stable housing to homeless women, pregnant women and their children. This 24-hour operation does require the Residential Specialist to be available to work varying shifts (first, second and third) on a scheduled basis.

Top Qualifications:

• High school diploma required or general equivalency degree (GED).
• At least 1 year of relevant work experience in a social services environment is desirable.
• Must have and maintain CPR and First Aid certifications.
• Successful BCI/FBI background check, prior to employment and every 5 years.

For more information, please go here.

Qualified candidates please submit cover letter, resume, and salary expectations to: humanresources@toledodiocese.org.

(Posted November 21, 2025)