Case Manager - Catholic Charities - Toledo, OH

Position Objective

Effective case management in supportive housing combines Housing First principles, individualized service planning, and evidence-based interventions to support housing stability, health, and recovery.

Essential Responsibilities

• Prioritize rapid placement into supportive housing without preconditions such as sobriety or treatment compliance. This approach recognizes that stable housing is foundational for recovery and stabilization, allowing clients to address health, employment, and social needs more effectively once housed.
• Develop Individual Service Plans (ISPs) with clients shortly after intake, identifying goals in three key areas: housing stability, health and wellness, and employment or financial stability.
• Tailor ISPs to each client’s strengths, preferences, and needs, and update regularly to reflect progress and changing circumstances.
• The case manager acts as a hub connecting clients to mental health, substance use, and social services, ensuring coordinated care.
• Using structured tools, gather detailed information on clients’ housing history, health, and social needs. This includes Housing Assessment Templates, Mainstream Resources Checklists, and Mutual Expectations Agreements to clarify responsibilities and services provided.
• Work to build trust and maintain consistent, empathetic communication with each case.
• Support clients through challenges, including unsuccessful housing moves, by helping them "fail forward" and learn from setbacks.
• Ensure clients access all eligible mainstream benefits, healthcare, and community resources.
• Facilitate connections to employment, education, and social support to promote long-term stability.
• Regularly track client outcomes, including housing retention, health improvements, and employment progress. Use data to inform service adjustments and program improvements.
• Maintains comprehensive, ongoing client case files, ensuring accurate and appropriate documentation, based on program and related funding requirements. Case files must be kept current and well organized.
• Enter client data into applicable client tracking databases and track and report appropriate data for monthly statistics, grant, and other reporting needs.
• Mandatory monthly client home visits, along with careful, caring listening, provide an initial assessment of client needs and develop strategies to address these needs.
• Performs other related duties, as assigned by the supervisor.

Top Qualifications:

• Bachelor's degree from an accredited college or university, in Social Work, Psychology or Sociology, with 1- 3 years of relevant work experience in a social services environment preferred.
• Proficiency with Microsoft Excel and Word.
• Maintain a current driver's license for travel within the Diocese of Toledo.
• Successful BCI/FBI background check prior to employment and every 5 years.

For more information, please go here.

Qualified candidates please submit cover letter, resume, and salary expectations to: humanresources@toledodiocese.org

(Posted October 14, 2026)

Part-Time Facilities Assistant - Helping Hands of St. Louis - Toledo, OH

The Facilities Assistant supports HHSL's daily operations by assisting maintenance personnel in keeping the facility clean and safe and by handling and organizing donated food and supplies. This employee will assist with routine facility upkeep, support the Kitchen Manager, and manage the logistics of obtaining donations throughout Toledo.

Top Qualifications:

• High school diploma required or general equivalency degree (GED), with at least 2 years of experience in facilities and equipment repairs and maintenance.
• Working knowledge used in general repairs, maintenance, including, but not limited to, plumbing, carpentry, glass replacement, painting, and grounds maintenance.
• Ability to safely operate small power equipment and tools.
• Must have and maintain CPR and First Aid certifications.
• Maintain a current driver's license and be able to travel throughout the Diocese of Toledo.
• Successful BCI/FBI background check, prior to employment, and every 5 years

For more information, please go here.

Qualified candidates please submit cover letter, resume, and salary expectations to: humanresources@toledodiocese.org.

(Posted October 6, 2026)

Residential Specialist - Miriam House - Norwalk, OH

Catholic Charities–Diocese of Toledo is seeking one full-time and one part-time Residential Specialist for Miriam House, a transitional housing facility offering safe and stable housing to homeless women, pregnant women and their children. This 24-hour operation does require the Residential Specialist to be available to work varying shifts (first, second and third) on a scheduled basis.

Top Qualifications:

• High school diploma required or general equivalency degree (GED).
• At least 1 year of relevant work experience in a social services environment is desirable.
• Must have and maintain CPR and First Aid certifications.
• Successful BCI/FBI background check, prior to employment and every 5 years.

For more information, please go here.

Qualified candidates please submit cover letter, resume, and salary expectations to: humanresources@toledodiocese.org.

(Posted May 19, 2026)